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Trent & Dove Housing

Services: Marketing/Stakeholder & customer engagement/Strategic communications
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Brand development

Trent & Dove owns and manages 6,500 homes across East Staffordshire, South Derbyshire and North West Leicestershire. We first started working with the organisation in 2016. Since then we’ve helped Trent & Dove to develop its brand (with particular use of the ‘&’ to emphasise the association’s added value services, including community gardens, free/low-cost food and befriending. A film we made about the latter was featured as one of the 2022 National Housing Summit Extraordinary Stories project to showcase the best work of housing providers during the coronavirus pandemic.

More recently we’ve supported them with a new website and interim communications consultancy, providing in-house cover 3.5 days a week while they recruited a new head of communications. Now in post, Trent & Dove has appointed us for a further 12-month communications and design consultancy retainer to support the new team.

Creative Bridge is a trusted partner, who really understand us and our sector. They inject ideas, professionalism and social values across everything they deliver for us. Whether it’s corporate plan writing, a stakeholder survey, ezine writing, staff conference organisation, out-of-hours crisis media or website content, they’ve met every deadline and exceeded expectations. I would highly recommend them to other providers of a similar size.
Jan Griffiths, resources director, Trent & Dove